The Cruise Hub


How To Book


Basic requirements


Our booking process is kept simple and always completed by phone so we can have a recording of the call for quality purposes and a record of the confirmed holiday.

Your cruise consultant will go through the booking procedure with you and answer any questions you may have.

Please ensure you use correct information during the booking process and read our terms & conditions. You will find these are generally consistent with the travel industry.

You have to be over the age of 18 and have a UK address to be a lead passenger on a booking. Someone else can book on your behalf providing they have permission to do so.

Full names, date of births and other personal details must be given with complete accuracy so they match your passports and other travelling documents.

Deposit and balance payments


Deposit amounts can vary cruise to cruise, so it is always best to contact us to ask specifically about the cruise you’re interested in.

Making a payment


In order to pay over the phone we need to ensure that you are the card holder. If it is someone else’s card you need to have authorisation from the card holder to use it, so we will need to speak to them to confirm.

No fees will apply for using a UK debit card for deposits/imminent balances payments, but 0.2% fee for any outstanding balances (if applicable), having said this you could opt to send us a cheque or make a bank transfer, both these incur no charges.

2% for credit cards (Visa/Mastercard).


If you can only book outside our regular opening hours for bookings, such as early mornings or late evenings


If you are not available during our normal operational hours, no need to worry. Just simply contact us by email or by phone in advance so we can arrange by appointment for one of our consultants to call you, no matter how late or early it is.

On the other hand if you leave us an email, submit an enquiry form or voice-mail outside our normal opening hours, we shall respond on our return to the office.